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Axence nVision 9.0.0.22667

Axence nVision Axence nVision 9.0.0.22667

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Screenshots of Axence nVision

Axence nVision Publisher's Description

Axence nVision is a technologically and functionally advanced application for network and user monitoring, hardware and software inventory management, remote technical support, and protection against data leakage. Its distinguishing features are the intuitive and user-friendly interface, extensive alarm and reporting system, and its performance. Axence nVision is completely free-of-charge, fully-featured, time-unrestricted application for monitoring unlimited number of network devices.
Additionally you can install up to 10 free Axence nVision Agents on computers in your network to gain detailed insight into their hardware and software as well as operations performed by a user and ability to help him remotely.To manage more than 10 workstations you need to purchase commercial version.

What's New in Version 9.0.0.22667 of Axence nVision

New features:

HelpDesk:
reports
closed tickets reports:
daily report
weekly report
monthly report
comparative assignee report
comparative priority report
comparative category report
comparative department report
helpdesk employee activity reports:
daily response time
weekly response time
monthly response time
summary ticket number
comparative ticket number report
comparative user activity report
comparative first response person report
currently processed ticket reports:
summary ticket number report
comparative assignee report
comparative priority report
comparative category report
comparative department report
export to XLSX and CSV
planning substitutions for the period when technical support employees are absent (with e-mail notifications)
remote execution of commands (e.g. Non-productive)
Inventory:
manual uninstallation of applications installed with the use of MSI packages
Users:
configuring alerts for an event: the user visited domains from a selected group
Improvements:

Detection of nVision Server address during Agent installation from exe file
Setting a custom icon for own device types
Warning about the action to “Close the system” in the console and on a computer with an Agent
Users:
address monitoring for websites browsed in Microsoft Edge
adding domains and applications to groups from the user activity view level
checking the domain reputation from the user activity view level
HelpDesk:
possibility to use certificate for HTTPS communication
assignee-related conditions in automations
details about deleted tickets in the event log
information about user status (removed/disabled/on vacation) in ticket view and in chat
possibility to delete categories and priorities used in tickets
possibility to add files with the drag-and-drop function in tickets and articles
 

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Network Tools > Network Monitoring & Info
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